North Royalton Branch

6160 Royalton Road, North Royalton, OH 44133
(440) 582-2010

Schedule an Appointment

  • Monday: 8:00 AM – 4:00 PM
  • Tuesday: 8:00 AM – 4:00 PM
  • Wednesday: 8:00 AM – 4:00 PM
  • Thursday: 8:00 AM – 4:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed
Headshot of Michelle Cabassa

Michelle Cabassa | Regional Branch Manager

NMLS# 712860

Phone: Phone: (330) 273-3511

Michelle Cabassa began her career with First Federal Lakewood in 2002 as a teller and has held positions of increasing responsibility. Today, she serves as Regional Branch Manager for four branch offices—Brunswick, Strongsville, North Royalton and Olmsted Township. She is adept at educating customers on personal and business accounts and all the services associated with them, as well as home equity lines of credit. Michelle is a past recipient of First Federal Lakewood Employee of the Month and Employee of the Year awards, as well as the Essential Piece Award, Investment Services, which recognizes employees who gain the most referrals companywide. Michelle is a graduate of the First Federal Lakewood Retail Management Trainee Program and is a member/volunteer for the Brunswick Area Chamber of Commerce, Strongsville Area Chamber of Commerce and Junior Achievement. She also serves on the American Red Cross blood drive committee.
Headshot of Endia Small

Endia Small | Branch Manager

NMLS# 1568199

Phone: Phone: (440) 582-2010

Headshot of Sarah Michels

Sarah Michels | Financial Counselor

NMLS# 1759291

Phone: (440) 582-2010

Sarah Michels began her career with First Federal Lakewood in 2016 as a teller before becoming a Financial Counselor in the North Royalton branch office. In this role, she helps customers choose the right financial products for their needs, providing information about a wide variety of accounts, from checking and savings to retirement accounts, as well as opening both personal and business accounts and originating home equity lines of credit. Sarah received a bachelor’s degree from The College of Wooster.
Headshot of Sherry Marshall

Sherry Marshall | Mortgage Loan Originator

NMLS# 712889

Phone: Phone: (216) 239-5810
Mobile:(440) 241-5350
Fax: (216) 452-4635

" Sherry is the best! Smart, hardworking, professional and responsible! The best possible outcome carried out in the best possible manner is what I came to expect and was delivered by Sherry!"
- Steven E.

See What Our Customers Have to Say

From Google Reviews


Customer rating of 5

I want to send my thanks and appreciation to First Federal Lakewood Bank for providing excellent and prompt service.

Review updated a year ago


Customer rating of 5

Alway a pleasure entering the North Royalton office. Sarah and Indy were terrific, professional, kind, and all around great people.

Review updated a year ago


Customer rating of 5

I would highly recommend First Federal of Lakewood. Their customer service is 5 star.

Review updated 2 years ago


Customer rating of 5

Great bank. They treat you like your important, even with a relatively small balance. Keep up the good work.

Review updated 2 years ago